Return & Exchange
Rest assured, we offer FREE returns and exchanges within our 30 day return widow. Products must be in new condition with tags. Please try on your items to ensure proper fit once you receive them. We provide a Pre-paid label for your return. Free returns and exchange only offered for orders shipping to the USA.
Exchange:
In the event you need to exchange an item, we will send your new item up front while you package up your first order for return. This process is extremely quick and ensures you receive your new item as quickly as possible.
Returns:
In the rare event that you are unhappy with your item, you can return free of charge. Items must be new with tags on the product. You will receive a refund for the full price of the item. If product tags are missing, a 5% restocking fee will be charged.
Shipping Costs:
If the return of the product brings the total sale value below the "Free Shipping" level, we will reduce the product credit by the normal shipping cost that would have been charged at the time of ordering. All exchanges are free of charge.
No returns on Markdowns, CUSTOM, or PPE Products, all sales are final.
Start a Return or ExchangeEmail: Help@boausa.com
Phone: 714-256-8960 ext. 8106