Terms & Conditions

1) ORDERS:

Provided goods are in stock, orders placed by 11:00 AM PST will be shipped same day.  If goods are not in stock the day an order is received, you will receive your order in no more than 3 weeks.  We do ask for patience due to our high volume of orders. All orders are subject to acceptance by B.O.A,Inc and are subject to availability. If a shortage occurs, B.O.A,Inc. will alert customer by means of telephone within 48 hours of receipt of order. If a telephone number is not available, B.O.A,Inc. will ship order as available.  In the case that the order is partially complete, B.O.A,Inc. reserves the right to ship the in stock goods and send the backordered goods within the aforementioned timeframe.  The Customer will not be charged any freight on the second delivery and B.O.A,Inc. will elect to use the best shipping option available.  This shipping option may or may not differ from the original Customer selected shipping method.

2) SHORTAGES:

In the unlikely event of a misship or damage caused by shipping, please alert B.O.A, Inc. within 3 days of receipt of product. All claims for lost or damaged shipments must be made with delivering carrier.

3) PRICES:

Prices are subject to change without notice. Orders will be billed at prices prevailing at the time of order placement.

4) RETURN POLICY:

In the event that you are dissatisfied with the product that you've received, exchanging the product is very simple!  Please make a copy of the packing list included in your package and write in the product for which you would like to exchange.  Put that paper in with the garment to be returned and send it back to:

BOA Returns Dept.

580 W. Lambert Rd #L

Brea, CA 92821

A BOA representative may contact you if there is anything unclear, but in most cases we will simply immediately send the replacement product back to you.  In the event that you simply want to return the product, once received and deemed to be in "as new" condition we will credit your account back for the purchase price of the product.  If the return of the product brings the total sale value below the "Free Shipping" level, we will reduce the product credit by the normal shipping cost that would have been charged at the time of ordering.

5) SHIPPING:

*Freight is calculated directly through the user's elected freight service rate table.  The user will have the ability, prior to checkout, to see the actual freight quote for the elected service.

*Free shipping for orders over $50.00 is for USPS Priority Mail shipments within the United States and its territories only.

*Free Express Mail shipping for orders over $199 is for shipments within the United States and its territories only.

*All international shipments are sent via USPS International Priority for a flat rate of $29.99.

*All orders with expedited shipping methods or that exceed $149 will be shipped with a Signature Required.